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Milestones Autism Resources

4853 Galaxy Parkway, Suite A
Warrensville Heights, OH 44128

Phone: (216) 464-7600

Home About Us Blog Coronavirus Q & A: Information for Families During This Stressful Time

Coronavirus Q & A: Information for Families During This Stressful Time

Posted on 03/13/20 in Parent and Caregiver by Milestones

Coronavirus Q & A: Information for Families During This Stressful Time

Milestones knows the next few weeks will be a challenge for many of our families, students with ASD and professionals who serve them.

As the schedules and resources we rely on continue to be disrupted by the current COVID-19 pandemic, we want to make sure to address some of the concerns our families have expressed. Please know Milestones is here to support you through this unprecedented time.

Need help now? Contact the Milestones free autism Helpdesk to speak to one of our professional staff.

Does my child still receive IEP services during a school shutdown?
If your school is providing instruction over the course of the shutdown, you should contact your intervention specialist or other IEP team members immediately to ensure that appropriate educational opportunities are in place for your child.

If your child does not receive services after an extended period of time, which is 10 consecutive days or more, a school must make an individualized determination whether and to what extent compensatory services may be needed to make up for any skills that may have been lost.

Where can I take my child during the workday for care?
There are currently some childcare and daycare centers open, however, they possibly will close as well. Work closely with your current providers to determine if they can continue to provide services. Milestones is currently compiling a list of individuals who are available to provide childcare. Please contact or call 216.464.7600 ext. 200 for support.

What about auxiliary services typically provided like speech, ABA or OT?
If you currently work with private providers, you should ask what services could be increased during this time. If you are not currently working with anyone and are interested in getting additional therapeutic services, please contact or call 216.464.7600 ext. 200.

I'm worried about my loved one's meds being on time.
If your family member has a prescription that needs to be refilled monthly, call the pharmacy and the doctor sooner then usual. Prior authorizations might also take longer. as staff might be overwhelmed with the increased volume.

How do I teach my child about handwashing?
Here are some helpful video resources from the Centers for Disease Control and Prevention (CDC):
1) What You Need to Know About Handwashing
2) YouTube Live Handwashing Presentation
3) Clean Hands Help Prevent the Flu

How do I explain the school shutdown to my child?
Here is a social story to help your child understand COVID-19 and why it may be affecting their daily routine.

What can I do with my child during the shutdown without spending time in public places?
-Visit Dollar Tree to stock up on a variety of cheap craft materials for fun activities at home.
-Order Play-Doh or modeling clay online for sculpture contests with the family.
-Make DIY sensory items together - get rice and food coloring, put ingredients in an old water bottle or mason jar and shake. We recommend using glitter glue, warm water and food coloring if you like a little sparkle.
-Print out activities if you have a printer. Download print-outs of their favorite cartoon characters for them to color or simple games to enjoy together.
-Never underestimate the power of a good puzzle. Dollar Tree is a great place to get cheap but good quality puzzles to pass the time.
-Make a memory book of this time! Have your child write down their thoughts of what is going on to document different perspectives.
-Family Game Night - inexpensive games like UNO, Left, Center, Right and Spot It are our favorites!
-Kids like to build! Save solo or paper cups, paper plates and old paper towel rolls! Remember to keep your delivery boxes too. You can make forts or use them as canvases for crafts.
-Shaving cream on cookie sheets! Little ones can practice writing letters or you can do math problems together.

To our clients with scheduled consultations:
For our consultation clients, Milestones is offering phone consultations or virtual meetings. If you have a consultation scheduled, please email Haley Dunn at for further details. Thank you for your understanding.

Have other questions? Contact the Milestones free autism Helpdesk at 216.464.7600 ext. 200 or complete at intake form at

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Need assistance? Let Milestones be your local guide.

Unsure of where to start? Call our free Helpdesk with your questions, and we will do the research for you!

Call: (216) 464-7600 x200