Helpdesk

Unsure of where to start? Contact our free Helpdesk with your questions, and we will do the research for you! Complete an Intake Form best suited for your needs.

As we prepare for our National Autism Conference on June 16-17, please allow up to 14 days before receiving a response from our team. Thank you!

If you are experiencing a behavioral crisis, please reach out to your local county board of developmental disabilities.

The Milestones free Helpdesk serves as your local autism services guide, connecting you with the best resources to meet your needs. Anyone can use the Helpdesk to find the best services for your family, friend, client or self. Staff will create a customized resource list based on your request within five business days.

The Helpdesk can connect you to: Therapists, Tutors, Assessment, Doctors, Support Groups, Social Opportunities, Respite Care, Funding Resources ...and more!

The Helpdesk is staffed by social workers who specialize in early intervention, school-age services, transition to adulthood, older adulthood care, low-income populations and medically fragile individuals.

Is Spanish your primary language? Milestones has Spanish-speaking staff ready to take your call. Contact the Spanish Helpdesk at 216.464.7600 ext. 5 for assistance.

While the free Helpdesk staff can do the research for you and provide you with a list of resources, private one-on-one consultations with our autism experts give you the power and confidence to move forward.

Success Stories

"Thank you for being so supportive and kind. I’ve felt alone on this journey for a very long time.  When my son was diagnosed with autism in 1995, there were absolutely no resources. I’m so appreciative to your staff and to Milestones to have a listening ear and an advocate for not only my son but for this Mom who has been on this road for a very long time. Bless you!!” - Jennifer Clark, Parent, Bowling Green, KY

"Our family was in crisis mode, we were given a list of the kind of help he needed but didn't know where to turn for the help. We flew all over the country seeking advice, but suggestions were vague and we couldn't find the hands on help we needed. Milestones provided our family with the information and support we couldn't find elsewhere and we want to ensure its sustainability well into the future.” - Carol Lader, Grandparent

Meet our Knowledgeable Team

Our team is here for you with a background in behavioral intervention and social work.

Meet Our Team

Staff pictured, L to R:Beth Thompson, MSSA LSW; Madison VanBurkleo, MSSA; Nathan Morgan, MSSA LSW; Haley Dunn, MA LPC; Helena Farkas, LISW-S