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Milestones Autism Resources

4853 Galaxy Parkway, Suite A
Warrensville Heights, OH 44128

Phone: (216) 464-7600

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Teen Adult Specialist

Job / Posted January 20, 2023

Position Summary:

The Teen Adult Specialist effectively connects families and individuals to appropriate resources to address their needs. Teen Adult Specialist will work within a team structure.


  • Coach and refer individuals, parents and professionals with a special emphasis on Teens and Adults.
    • Answer calls and emails seeking autism-related questions and knowledgeable advice.
    • Assess needs and compile resources and recommendations. Discuss options and referrals.
    • Support complicated helpdesk requests and crisis management cases
    • Document though case notes and follow-up at regular intervals.
  • Build and maintain relationships with community agencies
  • Attend resource-sharing meetings, health fairs and other community events
  • Other Duties as specified


  • 3-5 years relevant work experience in social work, education or related field or equivalent experience.
  • Experience working with families and autistic consumers including a deep knowledge of services for teens and adults with developmental disabilities
  • High School or Associate's degree required or higher
  • Comfortable with technology and conducting services via virtual means
  • Display effective active listening skills, critical thinking and problem solving skills.
  • Display professional behavior and maintain appropriate boundaries.
  • Excellent time management skills and the ability to prioritize work
  • Comfortable with technology and conducting services via virtual means
  • Flexible team player
  • Able to work independently; self-disciplined
  • Excellent written and verbal communication skills

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